Christmas and New Year Customer Service Hours.
We will be taking a well-earned break over the Christmas and New Year period
so we will be operating reduced customer service hours for emails and phone calls:
Monday 14th December - Friday 20th December: 9am-5pm
Saturday 21st December - Wednesday 1st January: CLOSED
Thursday 2nd January - Friday 3rd January: 10am – 3pm
Monday 6th January Onwards: 9am – 5pm
Call us on: 0333 335 6789
(call costs no more than a national rate call to an 01 or 02 number)
- Lines open from 9:00am - 5:00pm Monday to Friday. Lines are closed on Bank Holidays.
Send us an email:
General enquiries: email@example.com
Customer services: firstname.lastname@example.org
Plant advice: email@example.com
Emails are responded to from 9am to 5pm Monday to Friday. Please allow up to 48hrs for a response during busy periods.
Write to us or visit us at:
(Please note: our retail nursery is closed to visitors from 1st November until 28th February)
Click here for more information about our retail nursery opening times and how to find us.
Collecting Young Plug Plants displayed in our Catalogue and Website from our Nursery
Unfortunately, due to the large number of varieties of young plug plants that we sell we are unable to offer a ‘select your own’ facility at our nursery and ask that you place your order in advance so that we can reserve the plants and get your order ready for you.
If you wish to collect your plug plant order from our nursery, please place your order online, select ‘click & collect’ as the delivery method and choose ‘pay on collection' as the payment method alternatively just give us a call so that we can reserve your plants for you.