Customer Feedback

We love to hear from our customers, and realise how important it is to keep you happy. We’ve decided to publish some of your comments here for other visitors to the site to read. If you would like to send us your own Testimonial, or other comments, we're always delighted to receive them. Just drop us an email at sales@brooksidenursery.co.uk

Thank you so much for my plants which arrived this morning. I am extremely pleased with them and on a day like today, which here is frost and fog, it lifts me to think that Spring is only three months away!

Thank you my order was delivered today (Thursday) excellent service and
great quality plugs.
Sandy H

Just to say thank you so much for all the lovely baby plants, which are 'resting' pending planting later today, and for the refund on the broken/not too happy dahlias.

I really appreciate your excellent service and the good quality of most of the plants.
R Orchard

i got some begonia peardrops a few weeks ago that are very nice with lots
of leaves on them to make a nice plant i all so got some buffy it sport
from mr--------- at 4 times the price of your plants and all i got was 2
leaves on them not very good at all but your plants are very good i all so
got honeymoon and bon bon today all so very nice just needed to tell you
how good your plants are for the price thanks very much bob

i ordered two of the large wooden planters
i would like to say thank you so much for your service, from ordering to delivery it has been amazing
the planters came on time, and look wonderful thank you again

I received my order yesterday, almost in perfect condition, few of the
little lobelia had come out and look a bit shook up. I got them all put in
pots after they had settled and they all look pretty good today. Amazing
little plants, first time I have ever had them like that, very pleased with
them, look forward to the show.
C Brown, Orkney Isles

Just wanted to let you know, all plants received in good condition and are growing well despite the cold weather.
Some of the best quality of plants I have had, will definitely be ordering from you again next year.
K Day

just to let you know that I have received my plants today and are really pleased with them. Thank you rose m.

i recently bought a quantity of plug plants from you, Begonias and trailing Petunias.
I would just like to say the plants were first class.
I was able to pot on 100% of the Petunias and around 80% of the begonias (some were damaged and some a little too small).
I will certainly deal with you again.
Thanks very much.
A Troman

I would just like to say that I received the above order today - (10
Surfina Pink Vein plants) and I am absolutely delighted with the quality
of the plants. I have ordered similar plants from some of the large,
well known plant companies, and their quality is nowhere near as good as
yours.
The plug plants were a good size and very healthy looking.
I will definitely order from you again.
Thanks from a very happy gardener

Dear Brookside Nursery,
Many thanks for my plants received today, all in excellent order. I
very much appreciate your great service.
Mrs GM Raynor

I just wanted to thank you very much for the plug plants that I received
on Friday, they were very well packaged and I'm very impressed with their
excellent quality. Hopefully I can continue your good work and can't wait
to see my new plants in full flower in the summer.

The Celosia plants arrived promptly; well packaged and undamaged. They are looking very healthy.
We were unable to find Celosia plants in local garden centres/nurseries and a mail order supplier disappointed because the packaging was insufficient to provide undamaged plants. Thank you for your excellent customer service. I have already ordered your catalogue and will be ordering from you again.


Just to say thank you for the excellent dahlia plants received today. Well packaged and the plants are strong and healthy. I look forward to choosing more of your plants in the future.

ONCE AGAIN I WISH TO THANK YOU FOR MY BUIZZY LIZZY PLANTS
THEY ARIVED ON THE 13 / 4 / 2012 IN A EXELENT CONDITION I
WILL BE BUYING FROM YOU NEXT SEASON AND I WOULD RECOMEND
YOUR SERVICE TO OTHERS ONCE AGAIN THANKYOU

Just felt I should contact you, plants arrived safely and in superb
condition potted them up the same day and they have grown away
immediately. We are all quick to complain but sometimes don't give credit
when its due!

Felt I had to write to thank you for the above order which I received today. Could not believe how well wrapped it was and what super plants they are. I will definitely be ordering from you again. I have had plants delivered from another source in soggy cardboard boxes half ofwhich were broken or destroyed. I am awaiting replacements. Do you have a catalogue that you send out to customers? If so, please put me on your list for next year.

As a first time user I'm very impressed with the prompt delivery of my plug Surfinias .Excellent condition. I will be ordering again in the near future .