International Orders

Brexit Information - Updated 02/11/19 - Please Read

Now that the UK’s membership of the European Union has been extended until 31st January 2020 we can confirm that we will be able to accept orders for spring 2020 delivery from customers in other EU countries. If an exit deal is agreed with the EU by the UK government by 31st January and the UK enters the transition and implementation period or a further extension to EU membership is agreed then delivery to customers in EU counties will proceed as normal.

If the UK exits the EU in a “no deal” scenario prior to or after 31st January 2020 then it is likely that we will have to cancel and refund any existing international orders and refuse any further orders. We have been informed by the UK government that in this scenario every order that we sent to customers in the EU would have to be inspected by a UK government phytosanitary inspector at a cost of approximately £90 per order.

All orders from customers in International (EU) countries are accepted subject to the above conditions.

 

International Orders - General Information

We accept international orders (including live plants) from most European Union countries.

If you are ordering for delivery to a European Union country, please add items to the shopping cart as normal then select your delivery country from the drop-down menu at the bottom of the shopping basket page. The delivery cost will then be calculated and displayed.

International delivery costs vary depending on the destination country but start from £19.99 (France) Country specific delivery charges are displayed at the bottom of this page.

If you are ordering plants for delivery to any of the above countries, please select the same dispatch week for all the plants in your order so that we can send all the plants together. You can adjust dispatch weeks in the shopping basket using the drop-down menus under each item.

We dispatch most international orders via Parcelforce Euro Priority. This is a tracked service. Parcelforce estimate a delivery time of normally within 2-3 days to major European cities and elsewhere in Europe between 3 and 5 working days, depending on destination. (Please note: For France only, we have changed our delivery service provider to UPS due to customer feedback indicating much better service standards in France compared to Parcelforce/GPS)

Our robust packaging holds up well to the extra handling and extended delivery times for overseas orders and we’ve always received excellent feedback. However, please bear in mind when ordering that the plants may experience some damage and deterioration during their journey.

We normally dispatch international orders on the Monday of your chosen dispatch week. Please try to avoid selecting delivery weeks where the Monday falls on a UK bank holiday or a public holiday falls later in the week in the destination country as this can cause delays.

If you have any questions about ordering plants for delivery to the European Union, please email us at care@brooksidenursery.co.uk or call us on 0333 335 6789

International Delivery Charges

Country Delivery Charge per Order
Andorra £64.99
Austria £32.99
Belgium £19.99
Bulgaria £44.99
Croatia £44.99
Denmark £17.99
Estonia £32.99
Finland £32.99
France

£19.99

Germany £19.99
Gibralter £64.99
Greece £49.99
Ireland (Republic of) £19.99
Italy £24.99
Latvia £32.99
Lithuania £32.99
Luxembourg £19.99
Malta £64.99
Netherlands £19.99
Poland £32.99
Romania £44.99
Spain £31.99
Sweden £32.99
 
Brookside Nursery