Loyalty Points

How it works.

Loyalty Points are awarded automatically every time you make a purchase from our online shop if you register an account with us. You will receive 1 point for every £1 you spend with us (not including delivery charges) Every 100 points earned are worth £1 to spend on goods. The points really do add up - we know because we see how much customers save when they spend them! Watch out for special Loyalty Points promotions from time to time for the chance to earn extra points. Points are valid for 5 years. Points are automatically added to your account 31 days  after your order has been despatched.

Create an account today to start earning loyalty points straight away! 

 

If you had points from our previous scheme (before 22nd February 2022) These will be added to your account shortly....... watch this space!

You can start redeeming your points when you have 100 or more in your account. To redeem your loyalty points go to your account, click on loyalty points on the lefthand side and then choose the voucher value you would like to redeem (subject to points value available). When you have redeemed your points a code will pop up, copy this code and add this in your basket to receive your discount. 

See video to explain further how to redeem your loyalty points.

You can redeem in values of £1, £2.50, £5, £7.50, £10, £15 and £20.00 

 



Why can I not use all loyalty points showing on my account?

When you have made a purchase with us your points will remain pending until your order has been despatched (up to 31 days after despatch). 

As you can see in the image to the left there is 112 points showing on the account, however, only 50 points are avaiable right now. When an order has been despatched this will update. 

 

When your account has 100 point or more in you can start to redeem them against the vouchers as shown in the video.

 

See below for other ways to earn points. Terms and Conditions apply *


* Terms and Conditions.

The maximum loyalty point value that can be redeemed on a single order is 2000 points. (£20.00). You cannot redeem loyalty points and discount codes at the same time. Only one loyalty points code can be used at a time. We reserve the right to change the loyalty point scheme at any time, including withdrawing the scheme.  If you receive a refund on all or part of your order, the loyalty points will be deduced from your account. 

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